Refunds
1.If we cannot fulfill your order we will process a refund.
2.Item MUST be shipped to us (buyer pays shipping) , after item is inspected we will process a refund. Refunds generally take 3-7 business days depending on your bank institution.
3.Please note We are not responsible for lost packages in route to us.
Warranty
1. ALL jewelry bought from our website has warranty. do not throw away your receipt as this will be needed.
2.REAL SOLID GOLD comes with a 5 month repair warranty. We will repair any broken clasp, links or pendants. REAL SOLID GOLD does not fade, tarnish, rust, or change colors.
3.All GOLD PLATTED jewelry comes with a 4 month warranty.
Depending on date purchased , we can:
-Replace your jewelry with a new version or different model for half the original price or less.
-Provide 50% off coupon
-Bracelets With Broken clasp will automatically be replaced for free (depending on date of purchase).